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Establishes Zero Trust Security Foundation with Microsoft 365 to Enable Secure Tenant Separation and Operational Independence

Enabling secure tenant separation from Vodafone global infrastructure through a fully governed Zero Trust security architecture powered by Microsoft Entra ID, Intune, Microsoft Purview, and Microsoft Defender XDR.

THE CHALLENGE
THE SOLUTION
THE CHALLENGE

A Mandatory Security Transformation Before Tenant Exit

Telecel Ghana required a complete security overhaul as a prerequisite to separating from the Vodafone global Microsoft 365 tenant. Vodafone's migration governance framework mandated a fully operational, enterprise-grade security posture before any data migration or tenant exit could be approved.

  • 1Complete security transformation required before tenant separation
  • 2Vodafone governance mandated enterprise-grade Zero Trust posture
  • 3No migration approval without fully operational security controls
Data centre professionals working
THE SOLUTION

A Fully Governed Zero Trust Security Architecture

Reliance Infosystems designed and deployed a comprehensive Zero Trust security architecture across identity, endpoint, data, and threat protection layers — ensuring Telecel Ghana could operate as an independent and sovereign Microsoft 365 tenant.

  • 1Zero Trust identity controls via Microsoft Entra ID and PIM
  • 2100% endpoint enrollment and compliance with Microsoft Intune
  • 3Enterprise data governance with Microsoft Purview sensitivity labeling
Data centre professionals working

100%

MFA Enforcement

100%

Endpoints Enrolled

Zero Trust

Foundation Established

6

Microsoft Technologies

CASE STUDY overview

Microsoft 365 Security and Zero Trust Architecture

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Industry

Telecommunications

Country

Ghana

Nomination Category

Data Security & Governance | Security

Telecel Ghana Limited required a complete security transformation as a prerequisite to separating from the Vodafone global Microsoft 365 tenant following its rebranding and acquisition transition in 2024. The Vodafone migration governance framework mandated that Telecel’s new tenant must demonstrate a fully operational, enterprise-grade security posture before any data migration or tenant exit could be approved.

Reliance Infosystems designed and deployed a comprehensive Zero Trust security architecture across identity, endpoint, data, and threat protection layers, ensuring Telecel Ghana could operate as an independent and sovereign Microsoft 365 tenant.

The solution established a governed security baseline across identity access control, endpoint compliance, information protection, and centralized threat monitoring, enabling Vodafone’s migration sign-off and unlocking Telecel’s operational independence.

"Together, these technologies established a fully governed Zero Trust foundation that enabled secure tenant separation and operational independence."

How Microsoft Technologies Enabled the Outcome · Reliance Infosystems Reliance Infosystems <

Zero Trust Capabilities Enabling Secure Tenant Separation

Capabilities
Identity & Access
Identity and Access Security
Endpoint Security
Endpoint Security and Management
Data Governance
Data Security and Governance
Threat Protection
Threat Protection and Monitoring
Identity and access security
Identity & Access
Identity and Access Security

Microsoft Entra ID Conditional Access policies enforced MFA across all users and administrators, implemented risk-based sign-in protection, and restricted access based on device compliance and location context. Privileged Identity Management eliminated standing admin access and enforced just-in-time role activation.

Endpoint security and management
Endpoint Security
Endpoint Security and Management

Microsoft Intune onboarded corporate endpoints into cloud-native device management, enforced compliance policies aligned to CIS benchmarks, and enabled secure device posture validation for Conditional Access decisions. Microsoft Defender for Endpoint provided real-time endpoint detection, attack surface reduction, and vulnerability management.

Data security and governance
Data Governance
Data Security and Governance

Microsoft Purview introduced Telecel Ghana's first enterprise-wide sensitivity labeling framework, enabling classification of Public, Internal, Confidential, and Highly Confidential data. Data Loss Prevention policies were deployed across Exchange, Teams, SharePoint, OneDrive, and endpoints to prevent unauthorized data exfiltration.

Threat protection and monitoring
Threat Protection
Threat Protection and Monitoring

Microsoft Defender for Office 365 and Microsoft Sentinel provided centralized threat detection across email, collaboration, identity, and endpoint signals. Safe Links, Safe Attachments, and anti-phishing policies reduced exposure to advanced email-based threats.

Enterprise Security Outcomes Enabled by Microsoft Technologies

01

Secure Tenant Independence

Telecel Ghana successfully met Vodafone's security exit requirements, enabling formal approval for tenant separation and establishing full operational independence from the global Vodafone Microsoft 365 environment.

02

Identity Protection at Scale

100% MFA enforcement across all users and administrators eliminated password-only authentication risks and significantly reduced high-risk sign-in attempts.

03

Endpoint Governance Visibility

100% of corporate endpoints were enrolled in Microsoft Intune, enabling real-time compliance visibility, centralized device management, and enforcement of secure configuration baselines.

04

Data Protection and Exfiltration Control

Microsoft Purview DLP policies actively monitored and blocked unauthorized movement of sensitive data across email, Teams, SharePoint, and endpoint channels.

05

Centralized Security Monitoring

Microsoft Defender XDR and Microsoft Sentinel enabled unified visibility across identity, endpoint, and collaboration workloads, improving detection and response capabilities.

Business Impact

The engagement delivered measurable transformation across security, compliance, and operational independence.

100%

MFA Enforcement

100%

Endpoints Enrolled

Zero Trust

Foundation Established

6

Microsoft Technologies

Enabled secure migration approval from Vodafone governance board
Onboarded 100% of corporate endpoints into Microsoft Intune
Established first sensitivity labeling framework for structured data governance
Enabled centralized threat visibility across Microsoft 365 environment
Established independent Zero Trust security foundation for Telecel Ghana
Achieved 100% MFA enforcement across users and administrators
Implemented enterprise-wide Conditional Access governance model
Deployed cross-channel DLP controls preventing unauthorized data transfer
Eliminated dependency on Vodafone shared security infrastructure
These outcomes collectively enabled Telecel Ghana to transition into a sovereign digital organization with enterprise-grade Microsoft security controls in place.

Approach and Delivery Methodology

Reliance Infosystems executed a structured security-gated migration approach aligned to Vodafone's contractual exit requirements and Microsoft Zero Trust principles.

01

Secure-by-Design Assessment

Full tenant security baseline assessment

Microsoft Security Benchmark and NIST CSF alignment

Gap analysis across identity, endpoint, data, and threat protection

Dependency mapping for staged implementation

02

Zero Trust Implementation

Deployment of Entra ID Conditional Access and MFA

Intune device enrollment via Hybrid Join

Microsoft Defender for Endpoint onboarding and ASR policies endpoint, data, and threat protection

Microsoft Purview sensitivity labeling and DLP implementation

Microsoft Defender for Office 365 configuration

Microsoft Sentinel integration for centralized monitoring

03

Validation and Migration Readiness

Pilot rollout across user groups and devices

Policy tuning and enforcement validation

Security control verification for migration sign-off

Operational readiness confirmation with Vodafone governance team

Microsoft Technologies Used

Microsoft Entra ID (Conditional Access, Identity Protection, PIM)

Microsoft Intune (Endpoint Management and Compliance)

Microsoft Defender for Endpoint

Microsoft Defender for Office 365

Microsoft Purview (Information Protection, DLP, Audit)

Microsoft Sentinel

How Microsoft Technologies Enabled the Outcome

01

Microsoft Entra ID

Microsoft Entra ID enabled secure identity governance by enforcing MFA, Conditional Access, and privileged access controls, eliminating reliance on password-only authentication.

02

Microsoft Intune

Microsoft Intune enabled centralized endpoint management and compliance enforcement, providing real-time visibility into device security posture.

03

Microsoft Purview

Microsoft Purview enabled structured data governance through sensitivity labeling and DLP policies, ensuring protection of sensitive corporate information across collaboration platforms.

04

Microsoft Defender

Microsoft Defender XDR enabled unified threat visibility across identity, endpoint, and email systems, improving detection and response capabilities.

05

Zero Trust foundation

Together, these technologies established a fully governed Zero Trust foundation that enabled secure tenant separation and operational independence.

Partner Value and Expertise

Reliance Infosystems delivered deep expertise in Microsoft Zero Trust architecture design, security-gated migration execution, and enterprise-scale Microsoft 365 security deployment.

Key strengths included:

1

Security-first tenant migration architecture

2

Integration of identity, endpoint, and data protection layers

3

Regulatory-aligned security design for telecom environments

4

Microsoft Defender XDR and Purview ecosystem integration

5

Enable secure AI adoption through Microsoft 365 Copilot

6

Structured deployment aligned to Microsoft Cybersecurity Reference Architecture

Winner Summary

Reliance Infosystems enabled Telecel Ghana’s secure separation from Vodafone’s global Microsoft 365 tenant by implementing a Zero Trust security architecture using Microsoft Entra ID, Intune, Purview, and Defender XDR. The solution established identity, endpoint, and data governance controls, enabling formal migration approval and delivering full operational independence with enterprise-grade security.

zero trust security