Use your own sales activity data to identify where follow-up, account research, CRM updates, and first-draft communication are slowing sellers down, then see how AI-assisted workflows can return productive selling time to the team.
Share your details and a Reliance Infosystems sales transformation specialist will contact you to schedule a focused assessment session.
Your sellers are not avoiding the CRM. They are avoiding the time cost of using it. When CRM updates, call notes, research, follow-up emails, and opportunity hygiene feel disconnected from selling, teams delay capture or skip it entirely. The result is familiar: inconsistent pipeline data, weak forecast confidence, and sales managers negotiating reality at the end of the quarter.
Review sales activity patterns, CRM touchpoints, handoff points, and recurring manual tasks.
Prioritize follow-up, account research, meeting preparation, CRM summarization, and first-draft communication use cases.
Align recommended workflows with your accounts, products, pricing, opportunity stages, and approval process.
Run the AI-assisted workflow beside a control group so improvement can be measured clearly.
Track seller hours returned, pipeline movement, conversion indicators, forecast reliability, and cycle-time changes.
Daystar Power, a leading provider of solar energy solutions for commercial and industrial clients in West Africa, faced operational inefficiencies due to fragmented sales, customer service, and support workflows across its regional offices. Relying on spreadsheets and manual tracking resulted in missed follow-ups, inconsistent service delivery, and limited visibility into the sales pipeline.
Reliance Infosystems built an AI-enabled CRM on Microsoft Dynamics 365 Sales, Customer Service, Microsoft Copilot for Dynamics 365 and Power Automate. Sellers now get AI-written opportunity summaries, suggested next steps and draft emails. The CRM connects with Outlook, Teams and their ERP system.
No. The assessment focuses on improving the way your current sales workflow captures, summarizes, prioritizes, and acts on sales information.
The assessment typically uses sales activity patterns, CRM process information, sales-stage definitions, opportunity hygiene practices, and sample workflow inputs. Sensitive customer data should only be shared under the right confidentiality arrangement.
The assessment is designed to identify fast pilot opportunities first, then recommend a measured rollout path based on adoption readiness, data quality, and leadership priorities.