Upgrade your Phone System with Enterprise Voice
Transform Teams into an all-in-one communication solution bringing together calling, chat, and meetings into a single application.
As envisioned by Microsoft, Enterprise Voice (EV) is a groundbreaking core intelligent communication platform that allows employees to communicate in radically pervasive manners. EV is however a substituent of Microsoft Team which hosts a handful of other innovative collaboration tools. The adoption and use of Microsoft Teams will eventually transform any organization for unmatched competitive advantage. Reliance Infosystems believes that adoption of enterprise voice in any organization is likely to account for more than 70% of productivity leap and drastically drive down cost to income ratio.
Improved communication organisation-wide
Call Log Management
Granular call logs can be generated for organization’s use. Log Analytics can be delivered using PowerBI to create useful correlations with certain external
Enable Microsoft Teams with Enterprise Voice
Access contact centre functionalities that takes collaboration and productivity to a new level while maintaining your Teams user experience and business continuity.
Easily integrate with CRM and IVR solution of choice
Enterprise Voice platform can be integrated with a Customer Relationship Management (CRM) solution and an external Interactive Voice Recording (IVR) solution.