Bi-Courtney Aviation Services Ltd. Achieves Operational Efficiency with Microsoft Dynamics 365
Customer Name: Bi- Courtney Aviation Service Limited
Industry: Airlines and Aviation
Location/Country: Lagos, Nigeria
Solution: Microsoft Dynamics 365 Business Central
Partner: Reliance Infosystems
Overview
Bi-Courtney Aviation Services Limited (BASL) is a leading aviation service provider in Nigeria, specializing in the development, management, and operation of airport terminals and related facilities. Awarded the concession to develop, finance, manage, and operate the Murtala Muhammed Airport Terminal 2 (MMA2) by the Federal Government in 2003, BASL has been instrumental in transforming the aviation landscape in Nigeria, enhancing passenger experience through world-class facilities and services.
Unveiling the Challenges
Prior to partnering with Reliance Infosystems, Bi-Courtney faced several challenges, including:
Difficulties in generating and consolidating financial reports due to limited visibility into the performance of all subsidiaries as a unified group.
Lack of integration with other departmental processes, which are heavily reliant on manual labor.
Inefficient inventory reporting due to complex, non-user-friendly built-in reports.
Operational silos due to reliance on manual processes across requisition, request for quotation, quotation evaluation, and purchase order processing.
The Strategic Shift
Following a strategic partnership with Reliance Infosystems, Bi-Courtney underwent a comprehensive needs assessment to identify the most effective solution for their business objectives. Based on our findings, we recommended the implementation of Microsoft Dynamics 365 Business Central to enhance operational efficiency and drive business growth.
This comprehensive business management solution transformed Bi-Courtney’s operations, enabling:
Real-time reporting and analytics
All users within Bi-Courtney can now generate customized real-time reports from all modules using natural language query, this function was made possible using the “Analyze mode” AI functionality.
Streamlined Operations and Seamless
Integrations
By replacing their legacy system and seamlessly integrating with third-party applications, Dynamics 365 Business Central optimized core processes such as financial and operations management. This integration ensured smooth, efficient workflows, eliminating silos and enhancing overall operational efficiency.
Enhanced inventory management
The “Marketing text” functionality in Business Central has improved inventory management by allowing the team to accurately describe items with full consideration of their attributes, making inventory tracking more precise and manageable.
Increased Efficiency by 75%
With the “Map E-document processing” feature, Bi-Courtney’s procurement team now benefits from automated mapping of purchase order lines to multiple vendor invoices, boosting efficiency and productivity by 75%.
Enhanced inventory management
The “Marketing text” functionality in Business Central has improved inventory management by allowing the team to accurately describe items with full consideration of their attributes, making inventory tracking more precise and manageable.
Experience the Power of Microsoft Dynamics 365 Business Central
Thanks to Reliance Infosystems, Bi-Courtney’s business operations are now automated, integrated, and overseen by Microsoft Dynamics 365 Business Central. The organization has undergone a complete digital transformation, leading to a remarkable 90% increase in productivity.
Experience the Power of Microsoft Dynamics 365 Business Central
Are operational inefficiencies hindering your business growth? Schedule a FREE consultation with our business solutions strategists today to explore how tailored innovations like Microsoft Dynamics 365 Business Central can optimize your operations and position your business for long-term success.
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