Customer Stories

Empowering Digital Transformation: How YOA Insurance Brokers Achieved Seamless Efficiency with Microsoft Dynamics 365 Business Central

Customer Name: YOA Insurance

Industry: Consulting Firm 

Location/Country: Lagos, Nigeria 

Solution: Microsoft Dynamics 365 Business Central

Partner: Reliance Infosystems

YOA Insurance Brokers Limited is a broker in the insurance and reinsurance sector. YOAIB is a well-respected partner and trusted advisor. YOA assist its clients to measure and manage their business risks cost-effectively so they can focus on their core business

YOAIB embarked on a transformative journey that would not only address its challenges but also propel the company into a new era of streamlined excellence.

Navigating Challenges

YOAIB faced significant hurdles with its existing systems, Microsoft Dynamics 365 Great Plains. These obstacles manifested as labor-intensive processes, inconsistent data, and inefficient financial reporting. The absence of integration across departments hindered seamless operations, leading to duplicate data and manual errors. Payroll inaccuracies and inadequate inventory management only compounded their difficulties.

The Crossroads of Transformation

The turning point in YOAIB’s narrative arrived with their encounter with Reliance Infosystems. Through meticulous research and analysis, Reliance Infosystems crafted a tailored solution- Microsoft Dynamics 365 Business Central- and Enterprise Resource Planning Program that precisely addressed YOAIB’s needs. This marked the inception of an innovative partnership that would redefine YOAIB’s trajectory.

Elevating Efficiency

Hosted on Azure Cloud, YOAIB’s implementation achieved a remarkable feat- enabling remote operations, eradicating downtime and ensuring perpetual accessibility. The transition liberated YOAIB from operational constraints, ushering in a new era of unhindered productivity.

The integration between YOAIB’s brokerage software and ERP was seamlessly realized, enabling real-time transaction flows. Finance processes gained a new dimension of accuracy and efficiency, enabling the generation of professional reports, a critical component in YOAIB’s realm.

Empowering the Workforce

YOAIB’s journey toward transformation was inclusive, implementing employee self-service activities, and eradicating manual bottlenecks. Approval workflows were optimized through intelligent automation, strengthening collaboration between decision-makers and approvers.

The advanced Payroll Solution aligned with Nigeria’s Tax System, ensuring accurate computations of staff earnings, deductions and statutory reports. A comprehensive suite of HR processes was deployed, spanning from manpower planning to exit management, fostering a holistic lifecycle management.

Reimagining Operations

Administrative efficiency received a significant boost with streamlined inventory management. The procurement cycle evolved into a seamless workflow, from purchase requisition to vendor invoicing and payment, fostering transparency and control.

The Dawn of a New Era

Thanks to the transformative prowess of Reliance Infosystems and Microsoft Dynamics365 Business Central, YOAIB’s operations underwent a remarkable metamorphosis. The era of manual processes and data silos yielded to an era of integrated efficiency. YOAIB’s business landscape was now defined by automation, integrity, and controlled processes, a testament to the power of digital transformation.

In this success story, YOAIB stands as an inspiring example of a company that embraced change, harnessed innovation, and emerged triumphant through its journey toward digital transformation.

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